Role
FNO and wholesale infrastructure provider.
Fibre and Home Internet
Openserve Fibre in South Africa
Openserve is the fibre network operator behind many packages sold by retail ISPs.
Quick Answer
You usually order Openserve fibre through an ISP. Openserve provides infrastructure and installation, while the ISP bills and supports your package.
Order through
ISPs such as Mweb, Afrihost, Webafrica, Axxess and others.
Check
Address coverage, installation fees and cancellation terms.
Openserve role
Telkom group wholesale fibre infrastructure used by many retail ISPs.
- Consumer role
- Most consumers order Openserve fibre through an ISP such as Mweb, Afrihost, Webafrica or others.
- Infrastructure
- Provides and installs fibre infrastructure in covered areas and supplies wholesale access to ISPs.
- Coverage note
- Often present beyond the densest metro fibre areas, but exact coverage still depends on address and building status.
Checked Openserve package examples
These dated price examples are not live quotes. Each row shows its own price-check date; the oldest check is 6 August 2026. Current source-checked examples appear first. Unresolved or older references follow and do not enter current-price rankings. Confirm the final price and terms for your exact address.
Webafrica
Webafrica fibre pageOpenserve Web Connect Uncapped 40/20 Mbps
- Network
- Openserve
- Speed
- 40/20 Mbps
Monthly example
R439
Checked
Price checked 1 November 2026
The current public Web Connect 40/20 Mbps product lists R439 per month and installation/setup included. WiFi is built into the installed ONT rather than supplied as a separate router. The first month must be paid before the order is processed. Openserve may apply fair-use speed restrictions; confirm exact address availability and final fees.
Address check required.
Mweb
Mweb Openserve 30/30 Mbps offerOpenserve 30/30 Mbps — new Mweb customer / new installation
- Network
- Openserve
- Speed
- 30/30 Mbps
Monthly example
R539
Promo example R439
Checked
Price checked 1 November 2026
This record covers new Mweb customers with a new installation; existing customers cannot downgrade to it. The provider also mentions ISP switches, whose eligibility needs confirmation. R249 processing is payable upfront. Setup is included subject to recovery/cancellation costs within 12 months; the exact recovery amount is unconfirmed. Monthly fees are paid in advance, normally by debit order; the first bill depends on activation date. One calendar month's cancellation notice applies. Return the optional loan router within 20 days, at your courier cost and in original condition/packaging, or pay its retail value. Uncapped and unthrottled; shaping applies.
Introductory conditions: R439 monthly, pro-rated for the activation month plus two full discounted months. The current regular R539 applies from month four. Prices may change; confirm the final address-specific quote and eligibility.
Address check required.
RSAWEB
RSAWEB FTTH shop pageOpenserve Web Connect 40/20 Mbps Fibre Uncapped
- Network
- Openserve
- Speed
- 40/20 Mbps
Advertised monthly price
R425
Promo example R395
Price unresolved
Advertisement checked 1 November 2026
Advertised ongoing price for eligible new promotion activations: R425 per month, plus R250 processing. The provider's stored price is R425.01; the final payable amount remains unconfirmed, so this offer is excluded from lowest-price rankings. Selected areas only; the WiFi-enabled ONT uses 2.4GHz and has no Ethernet port. Openserve fair-use rules apply. Monthly fees are paid in advance. Cancellation within 12 months can trigger recovery of discounts, installation/connection costs and cancellation charges.
Introductory conditions: R395 per month, pro-rated for the activation month plus one full month; the advertised regular R425 applies thereafter. Openserve must accept the order by 31 January 2027. Selected packages for new-to-network customers including migrations; existing RSAWEB customers cannot regrade or cancel/rejoin to obtain this pricing. Confirm coverage, eligibility and the final payable amount.
Address check required.
Mweb
Mweb Openserve fibre pageOpenserve 30/30 Mbps
- Network
- Openserve
- Speed
- 30/30 Mbps
Historical reference
R709
Price unresolved
Price checked 6 August 2026
Historical R709 reference; not a confirmed current quote. On 1 November 2026 the public Openserve page instead displayed a first-time-installation-only 30/30 Mbps offer at R439 introductory and R539 regular, plus a R249 processing fee. The old R709 variant has not been matched to that offer. Confirm installation eligibility, promotion duration, cancellation charges and the final address-specific quote.
Address check required.
| Provider | Network | Speed | Price / period | Notes |
|---|---|---|---|---|
Webafrica Webafrica fibre page | Openserve | 40/20 Mbps | Monthly example R439 Checked Price checked 1 November 2026 | The current public Web Connect 40/20 Mbps product lists R439 per month and installation/setup included. WiFi is built into the installed ONT rather than supplied as a separate router. The first month must be paid before the order is processed. Openserve may apply fair-use speed restrictions; confirm exact address availability and final fees. Address check required. |
Mweb Mweb Openserve 30/30 Mbps offer | Openserve | 30/30 Mbps | Monthly example R539 Promo example R439 Checked Price checked 1 November 2026 | This record covers new Mweb customers with a new installation; existing customers cannot downgrade to it. The provider also mentions ISP switches, whose eligibility needs confirmation. R249 processing is payable upfront. Setup is included subject to recovery/cancellation costs within 12 months; the exact recovery amount is unconfirmed. Monthly fees are paid in advance, normally by debit order; the first bill depends on activation date. One calendar month's cancellation notice applies. Return the optional loan router within 20 days, at your courier cost and in original condition/packaging, or pay its retail value. Uncapped and unthrottled; shaping applies. Introductory conditions: R439 monthly, pro-rated for the activation month plus two full discounted months. The current regular R539 applies from month four. Prices may change; confirm the final address-specific quote and eligibility. Address check required. |
RSAWEB RSAWEB FTTH shop page | Openserve | 40/20 Mbps | Advertised monthly price R425 Promo example R395 Price unresolved Advertisement checked 1 November 2026 | Advertised ongoing price for eligible new promotion activations: R425 per month, plus R250 processing. The provider's stored price is R425.01; the final payable amount remains unconfirmed, so this offer is excluded from lowest-price rankings. Selected areas only; the WiFi-enabled ONT uses 2.4GHz and has no Ethernet port. Openserve fair-use rules apply. Monthly fees are paid in advance. Cancellation within 12 months can trigger recovery of discounts, installation/connection costs and cancellation charges. Introductory conditions: R395 per month, pro-rated for the activation month plus one full month; the advertised regular R425 applies thereafter. Openserve must accept the order by 31 January 2027. Selected packages for new-to-network customers including migrations; existing RSAWEB customers cannot regrade or cancel/rejoin to obtain this pricing. Confirm coverage, eligibility and the final payable amount. Address check required. |
Mweb Mweb Openserve fibre page | Openserve | 30/30 Mbps | Historical reference R709 Price unresolved Price checked 6 August 2026 | Historical R709 reference; not a confirmed current quote. On 1 November 2026 the public Openserve page instead displayed a first-time-installation-only 30/30 Mbps offer at R439 introductory and R539 regular, plus a R249 processing fee. The old R709 variant has not been matched to that offer. Confirm installation eligibility, promotion duration, cancellation charges and the final address-specific quote. Address check required. |
Who to contact
| Item | Use | Note |
|---|---|---|
| FNO | Builds and manages the physical fibre network | Examples: Openserve, Vumatel, MetroFibre, Frogfoot, Octotel, Zoom Fibre. |
| ISP | Sells the internet service over the fibre network | Examples: Afrihost, Webafrica, Mweb, Vox, Axxess, RSAWEB, Cool Ideas. |
| Customer support | Usually starts with your ISP | The ISP escalates infrastructure faults to the FNO when the line/network is involved. |
| Coverage | Comes from the FNO, then package availability from the ISP | A provider can serve your suburb but not your exact complex, street or building. |
Sources checked for this guide
Mweb Openserve fibre explainerConsumer-facing example explaining Openserve as the fibre infrastructure provider and Mweb as ISP.Afrihost fibreProvider page for fibre package terms, coverage checks, installation, router and open-access explanations.Webafrica fibrePublic fibre package examples, setup claims and address-check flow.
Reviewed by Riccardo Vallaro, Telecom & Mobile Services Specialist
Last reviewed: 1 November 2026
Sources we check: Mweb Openserve fibre explainer, Afrihost fibre, Webafrica fibre. Price examples checked 6 August 2026; final fibre availability and pricing must be confirmed by exact address.
Why trust this: Guides are based on public operator pricing, USSD flows, official support pages, and South African prepaid user needs.
Found outdated info? Send a correction.
Related DataCost Pages
Frequently Asked Questions
Can DataCost tell me if fibre is available at my exact address?
No. Fibre coverage is address-specific, so DataCost explains what to check and links the decision together, but you must confirm availability on an official provider or FNO coverage checker.
Are the prices on DataCost guaranteed?
No. DataCost treats prices as checked public examples. Final pricing can change by address, FNO, promotion, installation status and provider terms.
Who should I contact when fibre is down?
Start with the ISP that bills you. The ISP can then escalate line or infrastructure faults to the FNO when needed.
DataCost does not sell fibre packages. Use these pages to understand the market, then confirm final price, address coverage, installation terms, router rules and cancellation costs with the official provider.
Author and review notes
Written by Riccardo Vallaro
Telecom & Mobile Services Specialist
Mobile services and telecom professional with experience across VAS, carrier billing, mobile content, and African operator partnerships.
Reviewed / updated: 1 November 2026
Why trust this guide: This fibre guide is built around consumer decisions: coverage, infrastructure owner, ISP role, checked price examples, installation terms and fallback options. Prices are examples, not live quotes.
Found something outdated? Send a correction.